Best ERP for Consulting Firms: 2024 Review
ERP for consulting firms can support all aspects of your business performance.
We’ve complied a list of the best enterprise resource planning tools for service providers, so keep reading to find out what they’re best for.
List of the Top 8 ERP for Consulting Firms
- Productive – best for managing projects, resources, and finances in consultancies
- Epicor – best for business process improvement in a wide range of industries
- Netsuite – best for PSA and ERP integration for businesses with complex needs
- Microsoft Dynamics 365 – best for managing business processes in the Microsoft ecosystem
- Kantata – best for professional services industry companies with simpler reporting needs
- Bitrix24 – best for teams focused on improving their sales management processes
- Scoro – best Productive.io alternative for automating manual processes
- Sage Intacct– best for complex accounting and multi-entity management
1. Productive – Best for All-in-One Management
Productive is a software solution that helps service providers manage their entire business operations, from managing potential clients to successfully delivering projects.
It’s designed specifically to support the workflows of professional services firms, such as consulting firms, while delivering in-depth business data on profitability, utilization, and revenue.
The good thing about the tool is that having everything integrated in the same platform gives us a 360 view of how the company is performing regarding resources, efficiency, profitability.
Learn how Productive helps a consulting company manage business requirements.
Let’s explore Productive’s key features in more detail:
Resource Planning
Productive’s Resource Planning can provide a consulting business with a way to plan out their capacity and forecast needs for long periods of time.
With the resource planner, you can schedule employees by taking into account their working hours, availability (with integrated Time Off Management), and cost rates.
While creating a booking for an employee, you’ll also be able to view how many hours have already been booked, and how many are left to account for.
You can use the capacity indicators for workload balancing. These are color-coded representations of resource capacity, which indicate if employees are overbooked (red) or underbooked (half-filled).
To forecast your needs for upcoming periods, you can visualize and forecast utilization through the resource planner (by using the Scheduled / Available time field), or with Productive’s Reporting.
This helps forecast resource gaps and manage future human resource demand.
Within the resource planner, you can also set schedules for unconfirmed projects or to-be-hired employees, with tentative bookings and placeholders, respectively.
Learn how to create your ideal capacity planning template in more detail.
Financial Management
Productive’s financial management features include: rate card managment, project budgeting, overhead and expense management, client billing, and financial forecasting.
To start off, with Productive’s Budgeting, you can set up your employee details and bundle them into rate cards.
Productive supports different types of budgets: fixed-price, hourly, retainer, and hybrid.
You can also split up complex budgets into multiple phases for easier billing and cash flow management.
You can monitor your budgeting and even forecast it (more on this in the next section).
For Billing, Productive pulls budgeting data and lets project managers create brand-friendly invoices and send them from the platform.
You can also finalize the process through Xero or QuickBooks with Productive’s built-in integrations.
Forecasting
With Productive’s Budgeting and Profitability charts, you can visualize and even forecast your financial performance.
Forecasting works by taking into account your resource scheduling and predicting profit margins, revenue, and budget burn accordingly.
This helps project managers get more control over their current business processes and optimize resource management.
Overhead and expenses insights can also be included for a more accurate overview of your profitability. There are also Purchase Orders for formalizing your buying intent.
Customer Relationship Management
Productive includes an integrated Sales CRM module for streamlined customer relationship management.
This includes an overview of your sales pipeline with customizable stages.
Each deal within your funnel can be managed like a task, with assignees, deadlines, comment fields, to-dos, and more.
To centralize your client communications, you can forward emails to Productive’s Inbox.
CRM is also connected to your budgeting, so you can use your rate card data to create and send proposals/quotes.
Once a deal is won, you can convert it to a project and continue managing it from there.
You can also access a wide range of insights into key sales analytics, such as sales team performance, utilization, forecasted potential revenue, and more.
Project Management
Productive’s Project Management feature includes customizable project views and task management.
For project views, project managers can organize tasks within a Kanban board, List, Calendar, Gantt, Workload view, and more.
Task management offers all the capabilities you need to manage client communication and project timelines.
This includes:
- To-dos, subtasks, and dependencies for linking and breaking up tasks
- Custom fields for categorizing tasks according to consulting team requirements
- Time tracking directly from tasks with a timer, or manual entry
- No-code, custom automations for more efficient task workflows
You can also invite clients to your projects free of charge and collaborate with them on tasks, or even give them access to time tracking and financial information.
You can also create a set of custom permissions with the Permission Builder.
Reporting
Finally, Reporting uses data from all of the features mentioned above to deliver real-time, customizable reports.
You can create reports by using one of the 50+ templates, or you can create your own from scratch.
Productive includes options such as data filtering, grouping, custom fields, and even custom formulas.
To share your reports, you can create dashboards and add your reports with widgets, or you can automate your sending to Slack or email with Productive’s Pulse.
Additional features include: Docs, Productive AI, Revenue Recognition
Integrations
Productive offers various integrations with HR, accounting, and collaboration tools.
Integrations include Slack, Google Calendar, and Outlook for scheduling and updates; Xero and QuickBooks for accounting; BambooHR, Breathe, Humaans.io for HRM; Memtime for time tracking; and more.
Pricing
- Plans start with the Essential plan at $9 per user per month, which includes essential features such as budgeting, project & task management, docs, time tracking, expense management, reporting, and time off management.
- The Professional plan includes custom fields, recurring budgets, advanced reports, billable time approvals, and many more for $24 per user per month.
- The Ultimate plan has everything that the Essential plan and Professional plan offer, along with the HubSpot integration, advanced forecasting, advanced custom fields, overhead calculations, and more for $32 per user per month.
Productive Is the Best Consulting Company ERP
Manage all of your crucial business operations in a single platform, including project, resource and financial management.
2. Epicor – Best for Distribution Industries
Epicor is one of the leading providers in the ERP space, but it might not be the best pick for professional services firms.
It provides modules for processes such as:
- Data management
- Business intelligence
- Enterprise resource planning
- Manufacturing execution
- Supply chain management
Pros: Users find that Epicor can be a great database for businesses from a range of industries, with extensive customizability options.
Cons: While Epicor is often listed as one of the top ERPs for consulting service providers, its website lists the software’s focus as the building suply, distribution, and manufacturing industry.
Users also mention some other issues with the software, such as upkeep, user friendliness, and the overall implementation process.
It’s been a while since I’ve worked with it but I wasn’t a fan. Support is expensive, implementation and customization is pretty cludgy, and community support is pretty lacking.
Source: Reddit
We also covered Epicor in our article of the top ERP software examples.
3. Netsuite – Best for Financial Management
Netsuite offers robust financial managementfeatures, but smaller businesses in the professional services industry might want to consider some streamlined alternatives to Netsuite.
Key features:
- Cash flow management
- Payments and invoicing
- Integrated client relationships management
- PSA features
Pros: Customer reviews often praise Netsuite as a great solution for accounting teams especially: “We are able to speed up our billing and revenue recognition processes. We are able to customize the experience to our entity’s need” (G2).
Cons: Netsuite is a complex solution, and many users recommend hiring consultants to help with the implementation process. When you factor in the cost of licensing to this, Netsuite can get quite pricey.
We also have a more in-depth exploration of Netsuite that you can check out: Netsuite vs QuickBooks.
4. Microsoft Dynamics 365 – Best for Microsoft Users
Microsoft Dynamics 365 can be a good customizable option for businesses with unique needs, but it can be difficult to implement and work in UI/UX-wise.
It includes modules for:
- Supply chain management
- Financial visibility and profitability
- Customer service support
- Sales and customer insights
Pros: Microsoft Dynamics 365 allows users to combine multiple product modules to create a flexible solution for their business requirements.
Cons: However, some users state that these modules “don’t necessarily talk to each other the way you would expect” (Capterra). Additionally, as with other enterprise resource planning tools, there are difficulties in implementation, usability, and pricing tiers.
5. Kantata – Best for PSA
Kantata, previously known as Mavenlink, is a good sofware solution for professional services firms, but isn’t ideal for complex reporting needs.
Key features:
- Project management
- Team collaboration
- Human resources management
- Financial management
Pros: Kantata is a good option for professional services providers, as it offers all of the key features necessary to manage professional services workflows.
Cons: Mavenlink isn’t the best option for business intelligence, as users state that it takes the software as many as “30-40min to refresh data” (Capterra). In comparison, Mavenlink alternatives such as Productive let you customize your reports in real time.
6. Bitrix24 – Best for Project and CRM Integration
Bitrix24 is a Russian-based CRM project management software with a solid range of tools for sales teams, but it misses the mark in usability and customer support.
Key features:
- Sales management and contact center
- Task and project management
- Online documentation
- Employee information management
Pros: In comparison to Productive, Bitrix24 is more focused on its CRM features, which might benefit companies with gaps in their sales process.
Cons: On the other hand, Bitrix24 is not the best reviewed software. Users frequently report issues with the platform’s performance, general usability, and customer support.
Its price and assistance are very bad. It is very costly if you really want to use all of its feature and if you have just a simple problem and need to get in touch with the support team, it can be awful. Design can be better too.
Source: Capterra
You can also check out some of the top competitors to Bitrix24.
7. Scoro – Best for Work Management
Scoro is a good work management software for professional services companies, but lacks some advanced features for comprehensive financial management.
Key features:
- Budgeting and quotes
- Resource planning
- Time tracking
- Team collaboration and project management
Pros: Like Mavenlink or Productive, Scoro offers a useful range of features for managing professional services firms.
Cons: In comparison to some Scoro alternatives, Scoro doesn’t offer advanced financial management features such as calculating overhead per hour or revenue recognition. This impacts the complexity of insights you can get with this tool.
8. Sage Intacct – Best for Complex Accounting
Sage Intacct is an accounting platform with advanced financial management and reporting options, but the pricing models can opaque and inaccessible to businesses on a budget.
Key features:
- Accounts payable and receivable
- Multi-entity insights
- Dashboards and reporting
- Business services integrations
Pros: Sage Intacct provides advanced financial management and accounting capabilities that can support mid-sized to larger consulting companies.
Cons: If you’re looking for a tool that can manage your resource planning, projects, and accounting, it might be best to invest in a PSA solution that integrates with project accounting software.
How much are you willing to spend? I bet you it is too expensive honestly. Their pricing is quite weird and opaque, it’s not cheap for a small business (really makes more sense for medium size businesses). It’s a robust product that can handle all sorts of things so setting it up isn’t easy.
Source: Reddit
What Is ERP for Consulting Firms?
ERP consulting software refers to a type of software solution that integrates core business processes into a single platform. These usually include: client relationships, human resources, project management, and financials.
ERP for consulting firms should also include collaboration features, a team workspace for viewing project progress, and a way for clients to access key data for easier feedback, monitoring, and improved customer satisfaction.
You can also check out our list of the best CRMs for consultants or general consulting software across a variety of categories.
Benefits of ERP for Consulting Firms
Some of the main benefits of ERP include:
- Improved financial tracking and visibility into key capacity planning metrics
- Better resource scheduling and workload balancing
- More accurate billing and profitability insights
- Improved team collaboration and workflow efficiency
- Bridging the gap between sales reps and consultants for reduced silos
How to Choose ERP Software for Consultants
During the selection process, the most important factors to consider are:
- Which industry does the software support?
- What are the pricing models?
- Which features are included?
However, you’ll also need to consider additional factors such as usability, customer service, and scalability.
Usability and customer service are important for driving adoption to your new ERP software for consulting, and ensuring that you can get the most out of your investment.
Scalability means that the software is being upgraded with quality of life features and new capabilities.
Choosing the Best ERP for Professional Services Firms
We’ve reviewed some great enterprise resource planning solutions for professional services firms. To summarize:
- If you’re looking for a modular system, Epicor or Microsoft Dynamics 365 might be a good pick
- For robust accounting options, consider Netsuite or Sage Intacct
- For streamlined professional services management, either Kantata or Scoro are good options
- Productive is the best pick for integrated project, resource, and financial management
In comparison to other software solutions on this list, Productive is a user-friendly option that’s available at different price ranges.
It has a range of features for financial and human resources management, including real-time reports, utilization forecasting, revenue and overhead management, and much more.
Book a demo with Productive today to learn more.
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