How to Make a Quote in 3 Simple Steps
Welcome to our 3-step guide on how to make a quote that’s successful, professional, and efficient. Let’s get started!
How to Make a Quote: Step-by-Step Guide
The three main steps of creating a quote include: choosing a template, adding the right information, and reviewing it all.
1. Choose a Template for Clarity & Impact
The first important thing is to present your information in the right way. Choose a template that’s well-structured above anything else. Information needs to be organized appropriately, so that everything is clear just by quickly scanning the document.
Additionally, it should be recognizable as part of your brand.
Within the right template, the key design elements should include:
- Branding elements, with company-specific logo, brand colors, and fonts
- Clean, organized sections with headings for easy scanning
- Itemized list of each item and service (with quantity, unit price, subtotal)
- A totals summary that includes discount, taxes, and grand total

An example of a quote created in Productive
Smaller businesses may at first choose to create a quote in Excel, hide the borders, and print it as a pdf.
However, it’s easier to manage the quote creating process with designated software, so you can update different sections without fear of breaking your formatting, and manage templates from a single platform.
Create and send professional quotes with Productive
Best Practices:
- Stick to a single-page layout if possible for improved readability
- Make sure your font and colors are clearly legible
- Use software for quote templates and to build professional-looking business quotes fast
2. Add Key Information (Client & Personal)
Of course, the design of your quote doesn’t mean much if the information isn’t accurate. The basics of what you need to include is:
- Client business details: name, address, VAT number/tax ID, contact details
- Products/services: Specify the unit, quantity, price, and discount on the services you’re offering in a clear list.
- Pricing details: Standard rates, tax rates, discounts (if applicable)
- Internal information: Associate your quote with a number for easier accounting and management
- Validity date: Consider adding a reasonable validity date to expedite the process (between 7 to 30 days)
Additionally, you can define some extra items in your quotes, such as payment methods and payment terms (for example, fees for late payments). This can be added as a note, so it doesn’t interrupt the flow of the main information.
Consider also the currency—if you’re working with international clients, consider displaying the information in their local currency, or using dual currencies to make the breakdown of costs clear to all parties.
You can also consider adding additional materials to your quote (as a separate attachment), such as detailed terms and conditions, or even a work plan.
One of the main challenges of this step is getting your services right, especially if you’re generating a large amount of quotes. Little errors can slip in easily when processes are manual. With software like Productive, you can manage your rate cards and use this information to simplify the quote creation process.
Best Practices:
- Save email threads or meeting notes that outline customer needs
- Use a client intake form or CRM to collect information systematically
- When adding your list of services, consider streamlining the process with software
3. Review, Send, and Follow Up
Once your quote is written and designed, the final step is quality control and timely delivery. Before sending, double and triple check the entire quote, including:
- Spelling, grammar, and formatting
- All pricing and calculations
- Personal and client contact details
- Whether attachments are included (also, make sure you open viewing access, if you’re using a link)
To send to quote, export it (as a pdf, for easier viewing) and send it via e-mail. If you’re using a CRM of some sort, you can now track your progress on the deal as “proposal sent”, to ensure that you’re up to date with your potential clients.
Having a good sales management process is crucial if you’re working with multiple potential clients and you want to make sure that you’re always on top of everything.

Consider managing your deals within project management CRM software
Best Practices:
- Make sure to export your quote in an easy-to-read format (PDF)
- Check how it looks on desktop and mobile beforehand
- Offer support (such as discussing the quote on a call), but respect the client’s boundaries
What Is a Quote?
A quote is a formal document provided by a seller to a potential buyer. It outlines the pricing, product or services offered, and terms of the proposed sale. It’s typically used in B2B transactions.
A well-prepared template includes elements such as client and seller business details, quantities and pricing, additional costs, and payment terms.
The quote provides clients with a clear overview of your offer and sets basic expectations. Once the customer accepts the quote, it can serve as the basis for an official contract, invoice, or purchase order.
Quote vs Estimate
A quote is a formal, fixed-price offer that becomes legally binding when it’s accepted by the client. It includes specific details about the products or services offered, prices, and terms of sales.
An estimate is an approximate calculation of what a job or project might cost. It usually comes before the quoting phase, when you’re still in negotiations with a potential client. Estimates can change based on materials, labor, or unexpected challenges, and they are not legally binding.

How to Set the Right Price for Your Business
One of the biggest challenges for a professional services business is how to set prices. Do you:
- Risk setting prices a bit higher to improve your bottom line?
- Or decide on lower prices to be sure that you’ll get the client?
Striking the right compromise between the two can be a tricky thing, especially if you’re unsure how your labor costs and material costs affect your profit margins.
It can be easy to settle on a price that seems fair, only to realize that you’re doing more than you’ve bargained for.
One reason for this is bad estimation. In fact, according to research by PwC, this is the largest contributor (32%) to a project’s failure.
This refers mostly to misestimation of timelines, effort required from employees, and which employees and needed for the project. A great way to address this is to use scenario planning.
For example, Productive’s Scenario Builder lets you build different proposals (by combining different service and employee scenarios) and compare them side by side to see their financial impact.
This gives service providers the confidence that they’ve set accurate and profitable rates. Learn more about the Scenario Builder:
Automating Quote Creation With Productive
We’ve discussed the main steps for managing your current and future quotes. With the right software, everything from design, information, and sales management can be significantly streamlined.
With Productive’s professional services automation & CRM software, you can:
- Manage sales deals as they progress through your sales funnel
- Manage rates and create accurate estimates with scenario planning
- Design your quotes with the Documents Styler and save them as a template
- Manage won deals once they become projects with resourcing, budgeting, and more
For us, the biggest selling point was that we were able to use Productive for the sales funnel along with project management and invoicing—and time tracking, too. Previously, we were using four different tools for all those activities. We were able to cancel a lot of our other subscriptions and invest in one tool.
If you’re ready to start managing your quotes in a smarter way and optimize business operations, book a demo with Productive.
Sales Quotation FAQ
What Is the Difference Between a Sales Quotation vs Invoice?
A sales quotation is a document provided to a potential client detailing the estimated cost of requested services or products, while an invoice is issued to a customer after the sale, to request payment for completed work.
What Should Be Included in Quotation Terms and Conditions for Services?
Quotation terms and conditions should include scope of work, pricing, payment terms, validity period, cancellation policy, delivery timelines, and any warranties or liabilities. This ensures clarity and protects the service provider’s and customer’s business legally and financially.
Create Professional Quotes With Productive
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