Top 10 Hello Bonsai Alternatives of 2024: Pros & Cons

Lucija Bakić

October 13, 2024

A screenshot of hello bonsai alternatives showing a project management dashboard with task lists for "Marketing and website." Tasks are organized under "Planning" and "Design," each with a title, status, start date, due date, assignee, and priority. The background includes a calendar timeline view, and the interface highlights various project phases and team members.

Hello Bonsai is a great solution for freelancers and small businesses. But what happens when your business needs grow?

This article will discuss the best Hello Bonsai alternatives, including robust project management tools, simple and affordable task management tools, and more.

Top 10 Hello Bonsai Alternatives

  • Productive — best Bonsai alternative for client projects and agency insights
  • FreshBooks — accounting software for professional invoices and payments
  • Bloom — software solution with similar feature set to Hello Bonsai
  • Copilot — good alternative for client documentation and communication
  • ClickUp — solid option for flexible project and task management
  • ManyRequests — good option for client management for creative professionals
  • Asana — popular and fairly simple-to-use collaboration tool
  • Monday.com — customizable work management option for various industries
  • Accelo — comprehensive alternative for professional services automation
  • Trello — software with a user-friendly user interface for small teams

1. Productive – Best Bonsai Alternative for Agency Management

Productive is a powerful tool with a wide range of features for managing agency workflows.

While you won’t be able to run client surveys or sign contracts with Productive, you’ll get more robust agency management features.

This helps business owners get better insights into their financial performance and profitability, so they can optimize processes and make informed decisions for business sustainability and growth.

Some of the key benefits of Productive include:

Let’s explore these key features in more detail:

Project Management

Bonsai offers three main project views for managing project progress: Board view, List view, and Gantt view.

Compared to this, Productive offers as many as seven customizable views, some of which are fully unique ways to track your tasks and employee availability. For example:

  • Gantt view: provides a visual overview of your tasks and dependencies, with color coding, holiday toggles, and a collapsible overview of your project hierarchies.
  • Workload view: includes a visual overview of how utilized your employees are and how their time is distributed across tasks and projects for easier reallocation.
A screenshot of hello bonsai alternatives displaying a task management interface with timelines for various projects. Tasks for "Cherry Oaks" include "Website Design" and "Social Media Update," while "Jake Peters" handles "Product Design." Each task has detailed time tracking with hours or minutes allocated across multiple days, represented in different colors for activities such as design, development, and copywriting.


Productive’s Workload view combines elements of task management and resource planning

Additionally, with its Sales CRM feature, Productive helps you customize your sales pipeline, track deals, send quotes/proposals to potential clients, and improve your overall customer relationship management.

Collaboration

In Productive, you can easily collaborate both with team members and clients.

Users of Bonsai state that:

I wish there was a better portal for clients, where we can have conversations within the portal, upload specific files within the portal, assign tasks, etc.

Source: Capterra

Clients that are invited to Productive from the Client Portal can be added to specific projects. This will allow them to: see tasks and task lists, open new tasks, comment on tasks, close tasks, and filter tasks.

This helps keep collaboration and feedback in one place, instead of scattered across chat apps and email.

Additionally, you can allow clients to view information on time entries logged on projects, as well as budgeting information.

For more granular control of who can see and do what on the platform, you can use the custom Permission Builder.

Time Tracking

Productive offers multiple ways to simplify your time tracking.

A screenshot of hello bonsai alternatives showing a time tracking interface for marketing tasks. The screen displays two entries: one for "Social media posts" with 4 hours logged and another for "Customer success - interview questions" and "Creative brief" with 1 hour and 3 minutes tracked. A total of 5 hours and 3 minutes of work time is visible at the bottom.


Manage client hours and non-billable work with Productive

The Time Tracking feature includes:

  • Starting your timer directly from tasks to associate your hours and specific activities
  • A desktop widget for easier control over the timer
  • Manual entry with options such as pinning and suggestions to speed up the process
  • Automatic time tracking with the Resource Planning feature

Project managers can get more control over timesheets by setting up a a lock schedule.

You can define timesheets to be locked at the end of each day, week, or monthly (timesheets can be manually unlocked for individual employees).

Additionally, by approving entries individually or in bulk, project managers can control which ones are billable and will count for invoicing, and which ones are not.

Budgeting and Billing

With Productive’s Budgeting, business owners can define their employee cost rates, billable rates, create agency rate cards, and then visualize and monitor budgets throughout the project management process.

A screenshot of hello bonsai alternatives showing budget insights grouped by company. The chart displays revenue and margin for projects, with companies like ABC Company, Cupcake Project, and Website Redesign listed. The grouping filter allows users to adjust data views, and totals are displayed for each project.


Get real-time financial reports across clients

Productive supports T&M, fixed-price, retainer, and complex budgets (that can be split up into multiple phases for easier money management).

A big benefit of Productive is its overhead and expense management.

Overhead is calculated by hour, applying it to employee cost rates, which helps business owners get insights into their true profitability per project.

For expense tracking, expenses can be logged against specific projects and marked for reimbursement.

A screenshot of hello bonsai alternatives displaying a purchase order. The order includes details like order number 12, issued on May 2, 2023. The service listed is LinkedIn paid ads, with a quantity of 1 and a total cost of $500.


Businesses can use Purchase Orders to formalize their buying intent

For Billing, you can access budgeting information, customize, create and send invoices to clients. There’s also a Xero and QuickBooks integration if you want to copy your invoices and continue your processes from these tools.

Resource Planning

Productive’s Resource Planning feature offers a more robust planner that provides full control over how your agency manages their resources.

A screenshot of hello bonsai alternatives showing a project timeline for June 2023. Tasks for team members Lucy Wu and Luke Peters, including Pink Flamingos Rebranding, ADB Bank website, and vacations, are displayed across the week. Each task is marked with time allocations, such as 2 hours per day and 8 hours per day for several days. Different projects and personal time slots are also shown with color-coded time blocks for easy tracking.


Reallocate your resources by drag-and-dropping entries

The resource planner includes information on your employee working hours, time off, and holidays.

Project managers can build schedules with this information, which also includes a handy overview of many hours have already been booked for each employee.

With the color-coded capacity indicators, project managers can make easier decisions on who can work more, or who is already overbooked.

Productive includes tentative bookings and placeholders to account for unconfirmed projects, as well as external or to-be-hired staff.

A screenshot of hello bonsai alternatives displaying a team time tracking report. The report lists departments like Development, Project Management, Leadership, and Design, along with individual team members such as Bessie Kane, Peyton Place, Luke Peters, Charles Blake, and Lucy Wu. It shows billable hours, worked hours, and the billable-to-worked percentage for each person. The overall report summarizes a total of 427:13 billable hours and 617:56 worked hours, with a 69.14% billable/worked ratio.


Monitor employee performance with custom reports

Utilization and forecasted utilization can be managed either through the resource planner, or Productive’s Reporting.

Forecasting

The Forecasting feature is another unique functionality of Productive.

You can view your current budget information, including budgeting, profitability, and revenue. This is generated from cost rates, billable rates, and billable hours tracked (and optionally overhead and expenses).

However, if you use the Resource Planning feature to schedule employee time, you can turn on the Forecasting charts to view key financial metrics for future periods.

A screenshot of hello bonsai alternatives showing a project overview for a "Rebranding Campaign." It displays a bar graph tracking budget and worked hours over several weeks (W23 to W27), with an increasing trend in both budget and hours. Below the graph, details include time tracking (60 hours total, 40 worked, 20 remaining), budget ($30,000 total, $10,000 invoiced, $20,000 for invoicing), and invoicing data (50% invoiced, $15,000 remaining). The image highlights project progress in terms of budget utilization and time spent.


Get real-time financial tracking for present and future periods

This can help you manage risk factors such as unprofitable margins or significant budget burn, and reallocate employees and shift schedules to avoid losses or delays.

Utilization can also be forecasted to help guide your hiring and other HRM decisions.

Reporting

Reporting includes more than 50+ agency focused templates that can be used to visualize data from various platform activities, including budgeting, time tracking, sales, resourcing, and more.

Reports can also be created fully from scratch and customized with data filtering and grouping, custom fields, and even custom formulas.

You can also choose from a couple of different layouts to visualize data, such as Donut, Column, Line, and other charts.

To share reports, create dashboards and add various widgets, or use Productive’s Pulse to automate sending to email or Slack.

A screenshot of hello bonsai alternatives showing a project progress report with a bar chart comparing scheduled time (in yellow) versus worked time (in green) across weeks W23 to W29. Below the chart is a table displaying detailed project data, including scheduled time (411:00h), worked time (331:40h), delta time (79:20h), recognized revenue ($865,900.51), recognized profit ($835,122.23), and cost ($30,778.28). The report visually tracks project performance in terms of time and financial metrics.


Create agency-related reports with extensive customization options

Integrations

Productive offers various integrations with HR, accounting, and collaboration tools.

Integrations include Slack, Google Calendar, and Outlook for scheduling and updates; Xero and QuickBooks for accounting; BambooHR, Breathe, Humaans.io for HRM; Memtime for time tracking; and more

Pricing

  • Plans start with the Essential plan at $9 per user per month, which includes essential features such as budgeting, project & task management, docs, time tracking, expense management, reporting, and time off management.
  • The Professional plan includes custom fields, recurring budgets, advanced reports, billable time approvals, and many more for $24 per user per month.
  • The Ultimate plan has everything that the Essential plan and Professional plan offer, along with the HubSpot integration, advanced forecasting, advanced custom fields, overhead calculations, and more for $32 per user per month.

Productive is the All-in-One Bonsai Alternative

Support your business growth with an all-in-one solution for project, financial, and resource management.

Book a demo

2. FreshBooks – Best for Accounting

FreshBooks is a good accounting tool for freelancers, but it’s not a stand-in for a business management software solution.

Key features:

  • Time tracking and invoicing
  • Payment gateways
  • Client proposals and estimates
  • Basic client collaboration
A screenshot of hello bonsai alternatives showing an invoicing dashboard. The page displays three main invoice statuses: $342 overdue, $10.1k total outstanding, and $900 in draft. Recently updated invoices are listed, including amounts like $1,000 (Draft), $250 (Paid), $1,200 (Sent), $750 (Overdue), and $880 (Paid). On the left sidebar, options include Dashboard, Clients, Invoices, Retainers, Expenses, Estimates, Time Tracking, and Projects. The interface emphasizes invoice management and financial tracking.


SOurce: freshbooks

Pros: FreshBooks is a solid option for freelancers and smaller businesses due to its integrated accounting and project management capabilities.

Cons: FreshBooks isn’t robust enough to cover business management needs in mid-sized to larger companies. In that sense, it might be best to consider more popular cloud-based accounting software such as QuickBooks or Xero.

You can also check out our list of the best business budgeting software.

3. Bloom – Best for Similar Functionalities

Bloom is a client relationships management alternative focused on small businesses, but can be too limited as an all-in-one business process management software solution.

Key features:

  • Lead management
  • Event scheduling
  • Contract templates
  • Workflow management
A screenshot of hello bonsai alternatives displaying a leads management page. The table lists multiple leads with details such as lead title, source, specialty, creation date, and tags. Statuses for each lead are color-coded as Active, Paused, or Blocked. Filters for "Wedding" and "Portrait" are applied at the top, with options to create a new lead.


Source: bloom

Pros: Bloom can be a good alternative if you’re looking for a tool similar to Bonsai, due to its contract signing and form building features. Its image galleries can make it useful as production company software.

Cons: The software might be too expensive to use for freelancers or small businesses, but it’s also not as robust as some available CRM for agencies.

There are still a few things missing that would help make this a full blown replacement for my current CRM and client portal. I do wish the client portal was more robust and a way to have proposals built in vs having to go elsewhere for those.

Source: G2

4. Asana – Best for Project Management

Asana is a good Bonsai alternative for businesses that want more advanced features for collaboration and task management, but it lacks budgeting and invoicing capabilities.

Key features:

  • Various project views
  • Time tracking
  • Workflow automations
  • Essential features for resource management
A screenshot of hello bonsai alternatives showcasing a task management dashboard divided into "New Requests" and "In Progress" sections. Each task displays a title, priority level (e.g., High, Medium, Low), and status such as "Not Started," "Waiting," or "In Progress." Tasks include "Infographic for ebook" and "Blog post announcing new funding" in the New Requests section, and "Content for new SEO landing pages" and "Updated ad creative" in the In Progress section. Task due dates and assignees are also visible.


source: asana

Pros: Asana is a middle-ground option for task management and collaboration — it’s not as simple as something like Trello, but it’s still fairly easy to pick up and use.

Cons: If you’re looking to switch from Bonsai to some more advanced business management tools, you’re better off considering some Asana alternatives.

We also have a more in-depth review of Asana vs Trello vs ClickUp vs Monday.

5. ClickUp – Best for Customization

ClickUp provides flexible and customizable project management capabilities, but is often criticized for lacking financial features and being buggy.

Key features:

  • Various project management views
  • Time management
  • Integrated docs and whiteboards
  • Workload view for team capacity management
A screenshot of hello bonsai alternatives showing a project management interface titled "Release Project." The tasks are divided into sections, such as "Issues Found" and "Review," with tasks like "Update contractor agreement" and "Budget assessment." Each task is labeled with tracked time, assignees, due dates, project stages like "Initiation" or "Planning," and priority levels. Assignees are represented with profile pictures, and icons indicate collaboration on certain tasks.


source: clickup

Pros: Users often praise ClickUp for its customization options for layouts and automations. There are also some useful features for web management.

Cons: Like Asana, ClickUp doesn’t provide features for financial tracking. Additionally, reviewers frequently mention issues with bugs and performance.

You can find out more in our comparison of ClickUp vs Monday vs Asana. You can also go to our ClickUp alternatives page to find some similar options.

6. ManyRequests – Best for Creatives

ManyRequests’s client portal project management software can be a great pick for design and creative agencies, but its pricing can be steep for some businesses.

Key features:

  • Self-service branded portal
  • Project management
  • Client onboarding and messaging
  • Time tracking and invoicing
A screenshot of hello bonsai alternatives showing a dashboard overview with key metrics such as "Clients" (33), "Revenue" ($650.00), and "Requests" (94). Below, an open task titled "Retro illustration design" for a blog subscription is marked as "In progress," with low priority and assigned to a team member. Various filter options and a search bar are visible, with tasks categorized as open, unassigned, or completed.


source: manyrequests

Pros: ManyRequests offers features such as integrated file annotations and comments and a white-label portal, which make it a good pick for creative agency software.

Cons: The tool can be a little pricey, even when it comes to the most basic plan. Additionally, there are almost no customer reviews online to support your decision-making process.

7. Copilot – Best for Client Communication

Copilot is a great alternative for businesses looking primarily for a client management platform, but it’s less suitable for project and task management.

Key features:

  • Contract management
  • Payment processing
  • File sharing
  • Customizable forms
A screenshot of hello bonsai alternatives showing a client management dashboard with a list of clients, including their names, emails, and associated companies like McDonald's, Apple, Starbucks, and Chase. On the left sidebar, navigation options such as Messages, Files, Forms, Billing, and Helpdesk are displayed. Each client entry features company logos and contact details, providing an organized view of customer relationships.


source: copilot

Pros: Copilot can be a great cloud-based software alternative for businesses that want to focus on their client communications and document management.

Cons: There are no project management features, so you’ll need to implement an extra tool to manage team workflows.

8. Monday.com – Best for Work Management

Monday.com is a popular work management solution with customizable templates for personalized workflows, but similarly to Asana or ClickUp, it lacks advanced features for finances.

Key features:

  • Various customizable views
  • Workflow automation
  • Task management
  • Separate modules for CRM
A screenshot of hello bonsai alternatives showing a task management dashboard for the month. It lists four tasks: "Finalize kickoff materials," "Refine objectives," "Resources," and "Test plan." Each task is assigned to an owner, with statuses marked as "Done," "Working on it," or "Stuck," color-coded in green, orange, and red for quick visibility. The dashboard provides a clear overview of task progress and ownership.


source: MONDAY.COM

Pros: Monday.com is a flexible option for work management, and it can be suitable for various types of business workflows.

Cons: Monday work OS doesn’t offer much in the way of project budgeting and billing. We explore this in more depth in our Trello or Asana or Monday comparison.

While Monday.com excels in task and workflow management, it falls short when it comes to financial management. For teams that need to track project budgets, expenses, and financial performance, Monday.com’s capabilities can be somewhat limited.

Source: G2

9. Accelo – Best for PSA

Accelo is a good professional services automation software alternative to Bonsai, but can have a steep learning curve for less experienced teams.

Key features:

  • Client and contact management
  • Resource management
  • Finances and invoicing
  • Integrations with other tools
A screenshot of hello bonsai alternatives displaying a "Quick Reports" dashboard. The report is filtered for the period between 30 August 2021 and 28 September 2021. It shows different support types like "New Support," "DKIM Authentication," "Custom Scripts," and "Data Restore" along with their frequency, average age, and average time spent. The report provides details on the number of counts, with "New Support" having the highest at 148 and an average time spent of 1 hour and 6 minutes.


source: accelo

Pros: Accelo offers a wide range of features for managing professional services workflows from start to finish.

Cons: It can be difficult to learn to use due to its specific terminology and comprehensiveness.

It can be rather daunting to get started with using, it’s not the most intuitive software. Some of the terminology they use for different things doesn’t always make sense etc.

Source: Capterra

Additionally, Accelo was acquired in 2024, which may impact further development.

Find out more in our article on the top Accelo alternatives.

10. Trello – Best for Collaboration

Trello is a great Bonsai alternative for teams interested in a user-friendly interface, but it’s features are limited to collaboration and task management.

Key features:

  • Kanban boards
  • Official and community templates
  • Various powerups and 3rd party integrations
A screenshot of hello bonsai alternatives showing a calendar view for the month of March. Tasks are spread across the days, with color-coded labels and avatars assigned to each task, indicating team members involved. The highlighted dates include tasks scheduled on March 1st and 8th, with multi-day tasks stretching across the week.


source: trello

Pros: Teams usually enjoy using Trello due to its simplicity and streamlined interface. It also offers various templates for managing unique workflows.

Cons: Trello is really only a task management platform, so it’s a significant step down in complexity to something like Bonsai or Productive.

Learn more in our review of Trello vs Jira vs Asana.

Why Consider a Hello Bonsai Alternative?

Hello Bonsai, or Bonsai, is a CRM software designed for small businesses.

Its main features include contract signing and custom forms, time tracking and task management, client portal, financial management and invoicing.

While Hello Bonsai is fairly well reviewed on both G2 and Capterra, users list the following main downsides:

  • The client portal isn’t the best for collaboration on tasks
  • Task and project management features could overall be more developed
  • The software is mainly focused on freelancers, but lacks features for more complex needs

Overall, Bonsai has a great suite of features for freelancers or small businesses that need an online software for client work, but users may soon outgrow its capabilities:

Solo / freelancers are Bonsai’s target. Many features just don’t seem to work for or consider a small business with any employees. It also doesn’t seem to have features suitable to handle businesses with high volume of anything (no way to track/run reports).

Source: Capterra

How to Choose the Best Software for Your Business

In this article, we’ve explored some of the most popular tools that can be a great Hello Bonsai alternative.

To summarize:

  • If you’re looking for simplified task management, consider Trello or Asana
  • For accounting and online payments, you can try FreshBooks or its alternatives
  • Tools with similar functionalities include Bloom and ManyRequests
  • For customizable project workflows, consider ClickUp or Monday
  • Productive is the top all-in-one solution for client project work and insights

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Lucija Bakić

Content Specialist

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