The Best BigTime Alternative: Top 11 Professional Services Tools & Competitors
If you’re looking for a BigTime alternative, you’re at the right place.
BigTime can be described as comprehensive project management software. While it can be a good option for many agencies, you might be looking for a more affordable tool, or one with a bigger emphasis on specific features. Modernizing your technology can help you stay competitive, so be sure to take a look at our review of top competitors and their key features.
Why Look For A BigTime Alternative?
BigTime is a PSA software solution that helps streamline agency operations and improve productivity. Some key features include project planning, time tracking, resource management, and client invoicing.
BigTime has overall positive customer reviews, with a 4.5-star rating on both G2 and Capterra. Despite this, users have noted some specific downsides of the tool:
- Multiple reviews mention experiencing issues with the integrations, especially QuickBooks
- In general, users noted that the billing capabilities don’t always meet their needs
- The reporting feature can be confusing and at times doesn’t offer enough flexibility
- Some users feel like the cost for value can be high, and that expenses can ramp up quickly
When it comes to benefits, users state that the tool is easy to use for the most part. Additionally, reviews mention that it provides a useful feature range for professional services agencies.
Top Alternatives to BigTime: Overview of Modern Tools and Platforms
Learn more about the top BigTime alternatives and their main benefits and downsides based on user reviews.
1. Productive – The Best BigTime Alternative for Agency Project Management
Productive is an agency management software tailored to professional services agencies. While Productive and BigTime offer many of the same features, Productive goes further with an integrated sales pipeline, collaborative documentation, and workflow automation.
The tool has highly positive reviews on G2 and Capterra, averaging 4.6 stars. Recent reviews mention that the tool provides comprehensive features for agency project management, including project, financial, and resource management. Additionally, users often praise the responsive and reactive customer support team.
By providing support for a wide range of daily agency processes, Productive distinguishes itself as an all-in-one solution for agencies of all shapes and sizes:
If I had to choose the main benefit of switching to Productive, it would be having visibility of everything in one place: from sales through resources, projects to delivery, plus the time logging and profitability figures in one place—being able to track the end-to-end lifecycle of a project.
According to the State of SaaS Sprawl 2021 Report, only 45% of company apps are being used on a regular basis. The benefit of a comprehensive solution is reducing many of these apps to a single platform, which can increase employee engagement and reduce IT overhead.
Check out which features make Productive the best all-in-one BigTime alternative.
Time Tracking
Productive’s Time Tracking features help agencies track their billable and non-billable hours while ensuring the process is as painless as possible. Your tracking can be adjusted according to preference so that employees can use the integrated timer with a desktop widget, enter their hours after tasks have been completed, or even eliminate this chore completely with automatic time tracking through resource bookings.
Timesheets can be locked for editing after a specified period of time, and managers can easily view hours and mark them as billable, approve entries, or request additional information.
Additionally, Productive lets you handle your leave management through the platform, helping you cut out one more tool from your tech stack. Add agency-specific categories, approve employee requests, view their vacancies through platform statuses, and get reports for total time off per person.
Learn more about the best agency time tracking practices with Parakeeto:
Project Management
With Project Management, Productive helps agency leaders support their team collaboration. The main capabilities include various project views, meaning you can organize your progress with Gantt, Kanban boards, List view, and many more, depending on your workflows and personal preferences. You can also invite clients to projects free of charge and give them access to review tasks, create new ones, and even view their budgets, improving communication and transparency.
Having a complete overview of projects, open tasks, team occupancy, and profitability—it makes project management so much easier.
Learn how Productive supports efficient workflows for businesses of all shapes and sizes.
Keep your project teams accountable with streamlined task management, which includes essential features such as:
- To-dos
- Milestones
- Automatic notifications
- Custom fields
- Estimations
- Automations
Budgeting
Productive puts a special emphasis on managing your project finances through its Budgeting feature. You can set up your budgets for any type of client engagement, including hourly, fixed-price, retainer, or hybrid. For complex projects, budgets can be split into separate phases to simplify money management.
Budgeting integrates with Resource Planning, so you get key oversight into your key agency metrics, such as profit margins, revenue, and budget burn, and forecast them across upcoming periods of time. The best part is that all of this data changes in real-time, according to how your resources are allocated.
Additional project accounting features include:
- Billing: Create brand-friendly invoices and send them from the platform. Automatic reminders help you keep your clients on top of their payments while cutting down on repetitive tasks. Productive includes integrations with Xero and QuickBooks, so you can pull data from Productive, copy your invoices, and continue from there.
- Purchase Orders: Send your purchase orders to suppliers, track payments, and monitor delivery dates. Productive simplifies your job cost management and helps you get full insights into your finances with expense reports.
Resource Planning
Some key features of Productive’s Resource Planning include:
- Easy allocation: Use various allocation methods, either by entering specific hours per day, setting a percentage of overall employee capacity, or by total billable hours. Editing is simple with drag-and-drop features.
- Heatmaps: Use heatmaps to get insight into your team’s workload and ensure that no one is being over or underutilized.
- Filtering: Manage your bookings by people or projects. You can also create specific filters to simplify resource management across multiple or complex projects.
- Placeholders: Use placeholders to include external staff and account for future hiring scenarios.
- Tentative bookings: Start planning ahead of time and convert unconfirmed bookings into confirmed ones when needed.
- Utilization forecasting: Get insights into billable utilization, one of the key agency metrics, by forecasting it across upcoming periods of time and across multiple metrics.
Reporting
Productive offers more than 50 templates for projects with its Reporting features, all of which can be populated with diverse agency data from your budgeting, project management, resource planning, invoicing, and more. Some key features include visual dashboards, real-time updates, email sharing, and custom fields.
Additional features: Sales, Docs, Automations.
Integrations include: Xero QuickBooks, HubSpot, Breathe, Zapier, Slack, Jira, Google Calendar, and more.
Pricing
- Plans start with the Essential plan at $9 per user per month, which includes essential features such as budgeting, project & task management, docs, time tracking, expense management, reporting, and time off management.
- The Professional plan includes custom fields, recurring budgets, advanced reports, billable time approvals, and many more for $24 per user per month.
- The Ultimate plan has everything that the Essential plan and Professional plan offer, along with the HubSpot integration, advanced forecasting, advanced custom fields, overhead calculations, and more for $32 per user per month.
Productive offers a 14-day free trial so you can decide if it’s the right BigTime software alternative for your agency.
Choose the Best BigTime Alternative
Unlock your agency’s potential with an all-in-one tool that supports your key business processes.
2. Accelo – A Good All-Around Option for Agencies
Accelo is a project management platform designed to boost productivity and business efficiency.
Key features:
- Sales processes
- Project management
- Client invoicing
- Real-time reporting
While Accelo is certainly a powerful client work management platform, some users mention that it can be difficult to learn to use effectively: “It can be rather daunting to get started with using, it’s not the most intuitive software” (Source: Capterra). Additionally, the pricing tiers can be considered quite high compared to some available Accelo alternatives.
3. BQE CORE – A Good Choice for Architecture Agencies
BQE CORE is an architecture project management software that helps businesses automate their tasks and get real-time insights.
Key features:
- Project planning
- Employee management
- Payments and billing
- Project accounting
BQE CORE is an effective solution for professional services agencies. However, consider that it’s tailored specifically to the A&E industry. This can make it an excellent pick for architecture agencies, but it might also mean that businesses in other industries might encounter features that aren’t fully suitable to their specific workflows or needs.
We also covered BQE Core in our guide to top Replicon alternatives.
4. Zoho Books – A Payment Processing and Accounting Tool
Zoho Books is a project accounting software solution from the Zoho product suite, designed to support collaboration and financial planning.
Key features:
- Billable hours management
- Expense tracking
- Purchase orders
- Customizable reports
Zoho Books can be a good BigTime alternative for users that find its financial and expense tracking capabilities lacking. Zoho Books also offers an integration with QuickBooks for agencies, making for a more seamless transition. However, consider that Zoho Books lacks some essential project and agency management capabilities; if this is something you’re looking for, you can consider more robust tools with a QuickBooks integration, like Productive.
5. Kantata (Mavenlink) – A Solid Project Management Alternative
Kantata, previously Mavenlink, is a cloud-based project management solution for managing employee time and providing real-time visibility into projects.
Key features:
- Resource allocation
- Team collaboration
- Project accounting
- Integrations & API support
Kantata can be a good solution for professional service firms, as it offers all of the essential features needed to build a productive team. However, some users of the platform mention that the onboarding process can be lengthy, and that better customer service might help streamline these difficulties.
If you’re looking for some streamlined options with similar features, check out our list of Mavenlink alternatives.
6. Scoro – A Good PSA Alternative to BigTime
Scoro is a professional services automation software that helps agencies track projects and support successful delivery.
Key features:
- Project management
- Time tracking
- Resource planning
- Sales
Users appreciate Scoro for its ability to streamline processes and increase efficiency. On the flipside, negative reviews mention that customization options can be quite limited, and some users have reported issues with customer support. Consider this if your agency has complex or unusual processes.
Related: 13 Best Scoro Alternatives for Growing Agencies in 2023
7. Avaza – A Good Management Platform for Professional Services
Avaza is a work management software for client-based projects, with features such as time tracking and expense management.
Key features:
- Project management
- Employee scheduling
- Online timesheets
- Invoicing
Users mostly report positive experiences with Avaza, especially when it comes to ease of use and its range of features. However, many users mention that the reporting feature can be lacking, as well as difficult to customize. For more info check out our guide on alternatives to Avaza.
8. Sage Intacct – A Robust Platform for Enterprises
Sage Intacct is one of the best ERP software for financial operations in various industries, including manufacturing, healthcare, and professional services.
Key features:
- Financial reports
- Revenue recognition
- Client invoicing
- Third-party integrations
Sage Intacct offers robust financial management features, but it does require some consideration beforehand. For one, the pricing of the tool is not available online, which can make the decision-making process lenghtier. Otherwise, some reviewers mentioned that the tool is designed very simplistically, which might not be compatible with creative teams or inexperienced users who want a more user-friendly approach.
9. Netsuite – A Complex Business Performance Alternative
Netsuite is a robust business performance platform that provides enterprise apps for various industries (you can read this article if you wonder which erp software is best).
Key features:
- Project accounting
- Resource planning
- Built-in reporting
- Customer relationship management
Netsuite is similar to Sage Intacct, in that it’s a complex solution that can be a good BigTime alternative for agencies that are ready for a challenge. However, it might not be compatible with smaller agencies on a time limit or budget. Users mention that implementation time can get lengthy and that the documentation is often insufficient to streamline the process.
We also have a Netsuite and QuickBooks comparison that you can check out to learn more.
10. PlanGuru – A Business Budgeting Tool for Smaller Agencies
PlanGuru is a financial management platform for small to medium-sized businesses.
Key features:
- Project budgeting
- Financial forecasting
- Scenario analysis
- Financial analytics
PlanGuru is another good alternative to BigTime when it comes to focusing on your financial management. It also provides a functionality for integrating your workflows with useful third-party integrations. As with Sage Intacct and Netsuite, it might not be the best alternative if you’re looking for more streamlined team collaboration and productivity features.
11. Paymo – An Affordable Alternative to BigTime Software
Paymo is a project management tool that helps agencies track time and keep projects on course.
Key features:
- Project and task management
- Time tracking
- Resource planning
- Client invoicing
Paymo can be an affordable alternative to BigTime software, as it offers approachable pricing tiers with a free version for unlimited users. However, users who are looking for advanced features, such as utilization or profit forecasting, might want to consider a more robust software solution instead.
Takeaway: Best BigTime Alternatives for Professional Service Firms
We’ve explored a variety of BigTime software alternatives for agencies, from team collaboration tools to financial management solutions. Although your best choice can be subjective, there are some things to keep in mind, such as user-friendliness, scalability, and comprehensiveness.
All of these factors are important in ensuring software adoption across teams and positive ROI. All-in-one software, or comprehensive solutions, can play an especially important part in this. By reducing the tedium of switching between multiple tools and supporting agency operations, these tools can increase the chances of employee satisfaction and provide long-term support.
To find out more about the benefits of all-in-one agency management software, book a demo with Productive.
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