Using Productive, Globaldatanet Gets Data That They Never Had Before

We tried a lot of tools, but we couldn’t find the perfect one for our needs. In the end, the tool we were using before Productive was just for invoicing and creating projects, but since we have a lot of multi-base invoicing—it was very challenging.

We used to have a lot of discussions with accounting to figure out what we needed to invoice. Our team was growing at the time, so we had a lot of different work going on. We struggled a lot to stay on top of everything.

No, especially while working on bigger projects where we had multiple roles and budgets within a project.

We didn’t have resource management before. We couldn’t schedule our teammates on different projects. As our team got bigger, we needed the possibility to see the resource scheduling and utilization rates of our team members. We couldn’t manage multiple branches or have an overview of time off management. 

Yes, now processes are definitely faster since we manage everything in one place. We use Productive to create proposals, manage projects, and then create invoices once they’re delivered. You also helped us create our custom invoice template, which was really cool. 

With Productive, we see a lot of numbers that we didn’t see before. Now we’re tracking time on internal projects, which we never used to do. Now we know too much! 

Since we’re developing our own product internally, we can see how much money we’re spending on it, along with internal meetings. We also hired a project manager and she’s really happy with the project forecasting. She can track available budgets, even on a task level. The teammates are able to see the number of hours that are left on certain tasks.

Before, they were completely blind as to whether we were on track. They always needed to ask how many hours were left per project, but now they can see that in the tool. So yes, Productive gives them more accountability and responsibility. It’s great to be able to see until what point some projects will be profitable and when they won’t be anymore. 

Yes, there were a lot of pleasant surprises. Initially, we switched tools because we wanted to invoice in an easier way. There’s a lot of different ways to invoice, like fixed-price, hourly, payments in advance, multiple services, multiple roles, etc. This was the biggest problem we were experiencing before.

We never really had the need for more transparency because we didn’t have it, so we thought everything was fine. That was a really surprising moment, to get accurate numbers. Now we have clear data, data that we could never see before. 

Another thing we didn’t expect was that you’re really interested in your customers’ suggestions. Sometimes you push out new releases in a few days and that really shows us that you listen to our needs.

I think the greatest result we can actually measure is the fact that our teammates are really happy to use the tool. We work with young, really innovative people, and they need to have the best tools.